Managed AI Receptionist Trial and Service Terms

These terms describe the public Managed AI Receptionist introductory offer and request process offered by Use Local Visibility (ULV). A submitted form is a request for review, not enrollment, a service contract, a guaranteed eligibility decision or authorization to change your phone service. Service starts only under the customer-approved onboarding scope and agreement.

The 14-day introductory trial

A free 14-day trial is available to all eligible new clients as a standing introductory offer until ULV explicitly changes or withdraws it. It is not a permanent guarantee. Changes to the public offer do not, by themselves, change terms already accepted for an authorized trial.

Eligibility requires a legitimate business use, compatible phone service and an agreed configuration that ULV can support. The trial starts only after setup, successful technical testing and customer authorization. ULV confirms the start and end dates with the customer. No credit card is required to request the trial. No ULV service charge is due before or during the trial. A request alone does not reserve capacity or start the 14-day period.

Trial scope and responsible use

The free trial includes up to 100 AI receptionist minutes during the 14-day trial, with no trial overage charge. The paid-plan allowance of 250 AI minutes per paid month does not apply during the free trial. If the trial reaches 100 AI minutes before the 14 days end, ULV pauses AI call handling and notifies the customer. ULV may approve a written trial extension or additional trial usage at its discretion. There is no automatic paid conversion or automatic billing for additional minutes. Any paid continuation requires explicit customer approval. The agreed business-call scope and notification routes are confirmed in writing before activation.

The trial is for the customer’s agreed business-call handling, using the approved business facts and notification routes. It must not be used for unlawful activity, harassment, deliberate flooding or automated traffic intended to misuse the service. If unexpected usage or misuse threatens reliable operation, ULV contacts the customer to agree an adjustment or pause; an urgent safety or security issue may require immediate suspension. A pause does not authorize charges or paid conversion. Any change to the agreed trial scope requires customer agreement.

Any separate phone-carrier charges must be identified with the customer and the relevant provider before authorizing the phone changes. The ULV free trial does not waive a third party’s charges. No unapproved carrier charge or trial usage fee is created by submitting this form.

Optional paid continuation and setup

There is no automatic billing or automatic conversion to paid service. Paid continuation requires explicit customer approval of the paid scope and charges. Standard pricing is $499 one-time setup plus $399 per month, including 250 AI minutes per paid month and $0.50 per additional AI minute. The standard setup charge is deferred during this trial offer; it is not a general waiver of the setup fee. Unless separately agreed in writing, $898 ($499 setup plus $399 first prepaid month) is due only if the customer chooses to continue, before the first paid service period. Setup is not performed or charged twice.

Following paid months are $399 prepaid, month-to-month, with applicable approved usage charges. One business line is included by default. Extra lines, recipients or integrations require a separate agreed scope. A separately agreed written customer-specific price or exception governs that customer’s arrangement; the public standard offer does not replace it. Submitting this form does not authorize any payment method, invoice charge, recurring debit or purchase. Continuing service, payment arrangements, any applicable taxes and usage billing must be explicitly agreed before paid activation.

Onboarding, authorization and service boundaries

The customer must be authorized to approve business information, phone changes and notification recipients. ULV checks compatibility, configures and tests the agreed setup, and obtains customer authorization before activation. Your phone rings first under the agreed, tested forwarding arrangement. Carrier support and forwarding timing vary; no universal compatibility is promised.

AI can make mistakes. It uses approved business information and must not invent prices, availability, appointments or commitments. Your team reviews messages, makes business decisions and follows up. The service is not emergency dispatch, a guaranteed answering service for every call, an automatic scheduling guarantee or a promise of leads, jobs or revenue. Notifications and coverage depend on the tested setup and provider availability.

Ending the trial or service

You may decline paid continuation or ask ULV to end the trial by contacting hello@uselocalvisibility.com. Declining the trial’s paid continuation does not create a ULV service fee. At trial end, service is not continued as paid service without explicit approval. ULV coordinates ending the receptionist service and reviews forwarding changes with the customer or authorized phone provider. Automatic restoration of carrier settings is not promised; the customer must cooperate in verifying the final routing.

Paid-service cancellation and any amounts already authorized are governed by the written service agreement. Ending service does not automatically erase required billing, authorization or legal records. Trial interruption, security suspension and service limitations do not create permission to bill without consent.

Privacy, callers and records

The V2 privacy notice describes this request form’s processing through Formspree, hosted verification and email. Before service activation, the parties confirm providers, caller data, permitted recipients, retention and deletion procedures, and any recording, transcription or caller-notice requirements. This request form does not authorize recording or marketing messages to callers. The customer and ULV must complete the required data-handling and consent arrangements before service begins.

Questions and other ULV services

Contact hello@uselocalvisibility.com for clarification before requesting activation or approving paid service. These V2 disclosures do not replace the terms for ULV’s separate Visibility Review website or change an individually agreed customer arrangement.